Lubbock Emergency Communication District

Kari's Law

On May 15, 2015, Governor Abbott signed Senate Bill 788 (Kari's Law). The law represents the culmination of efforts in the aftermath of the murder of Kari Hunt in a motel room in Marshall, Texas. Ms. Hunt's 9-year-old daughter tried to call 9-1-1 for help four times from the motel room phone. The call never went through because she did not know to first dial "9" for an outbound line before dialing 9-1-1

Direct access to 9-1-1 service and multi-line telephone systems

For a multi-line telephone system that provides outbound dialing, Kari's Law requires direct access to 9-1-1 service without the user having to first dial an initial number, digit, prefix or other access number or code before dialing 9-1-1. On March 1, 2016 the Commission on State Emergency Communications adopted Rule 251.16 (Direct Access to 9-1-1 Service) to implement Kari's Law.

Compliance with Kari's Law is required by September 1, 2016. Otherwise, a waiver form must be completed each year. The waiver is valid September 1 through August 31. Contact your phone system provider to learn if your phone system is compliant.

To learn more about Kari's Law, visit www.texas911.org

Our Mission

"The mission of the Lubbock Emergency Communication District is to provide the best possible, trouble free network for the citizens we serve to access emergency services by dialing 9-1-1; to provide the best tools (equipment and information) to each service provider agency that will enhance their ability to provide public safety services; and to educate the public on the effective and appropriate use of the 9-1-1 network."

Location

6032 43rd Street
Lubbock, Texas 79407-3711
Monday - Friday, 8:00am-5:00pm
(Google Maps)

Contact Us

(806) 747-6911 (office)
lecd@lubbock911.org

Resources

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